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Fisch Internet Solutions
FischSolutions.com
845.590.1630      info@FischSolutions.com

Tutorials and How-Tos (6 Questions)


All the tutorials and how-tos for our hosting and domain services. Remember that our hosting is service oriented, please Contact Us if you have any questions or if you need us to walk you through the process of any of these how-tos.

Domain Control Panel Related

1. How do I log into my domain's control panel, cPanel?
2. Manual/ User Guide for cPanel.
3. How do I create a sub-domain in cPanel?

E-Mail Related

  1. How do I check my domain e-mail via the Internet or how do I log into the e-mail portal?
  2. How do I just go directly to one of the three e-mail programs if I want to by-pass the e-mail portal?
  3. Setting Up a Third Party E-Mail Client to Receive your domain e-mail.
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FAQ Answers: Tutorials and How-Tos

  1. How do I log into my domain's control panel, cPanel?

         Your domain control panel, cPanel is the control panel that controls all aspects of your hosting account. From setting up e-mail accounts to redirects, you do it all from here:

    1. Go to: https://www.yourdomain.com/cpanel or to https://www.yourdomain.com:2082.
    2. Enter your username and password.
    3. You are now on the main page of the control panel.


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  2. Manual/ User Guide for cPanel.

         The manual or users guide to cPanel can be found on cPanel's website by following this link:

    1. cPanel Users Guide: http://www.cpanel.net/support/docs/index.htm External Link


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  3. How do I create a sub-domain in cPanel.

         A sub-domain is creating an extension of your sites domain to redirect to a section of your website. For example if you create a subdomain named support that redirects to http://www.yourdomain.com/support, then every time someone visits http://support.yourdomain.com, then they will be redirected to http://www.yourdomain.com/support. More or less it is a fancy way of setting up an easy to remember redirect in the following manner: http://subdomain.yourdomain.com:

    1. Login into your accounts cPanel by using the instructions under: How do I log into my domain's control panel, cPanel?
    2. Click on the subdomains Icon on the Main Screen once logged into cPanel.
    3. Enter in the name of the subdomain you wish to create. (Note: DO NOT create a subdomain name the same as a folder you have already loaded to the server, this may cause complications.)
    4. Next click the "Add" button next to the name box to create that subdomain.
    5. You have now created a subdomain in cPanel. Now if you want it to redirect to a page in your website do the following:
         a. Click "Go Back" to go back to the subdomains area of cPanel.
         b. There should be a drop-down box with a button to the right of called "Setup Redirection". Drop-Down the list and select the subdomain you just created. The click the button "Setup Redirection".
         c. Enter in the URL you want the subdomain to redirect to and press the "Save" button.


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  1. How do I check my domain e-mail via the Internet?

         One of the benefits of using Fisch Internet Solutions is that we provide not one, but three online programs to allow our clients to check their domain e-mail online. All three programs can be accessed at the e-mail portal. In addition a user can change the password to his e-mail, set up an autoresponder/ e-mail forwarder, setup boxtrapper spam settings, and aging settings. To log-in to the e-mail portal:

    1. Go to: https://www.yourdomain.com/webmail or to https://www.yourdomain.com:2095.
    2. When the log-in credentials screen comes up, enter your entire e-mail address for the username: address@yourdomain.com and the password you choose when setting up the e-mail.
    3. Once logged-in, you will see the three e-mail programs: Horde, RoundCube, and Squirrel Mail. Just click on which program you want to use. It does not matter which one you choose, all will receive your mail.


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  2. How do I just go directly to one of the three e-mail programs if I want to by-pass the e-mail portal?

    1. Login to the e-mail portal by using the instructions under: How do I check my domain e-mail via the Internet or how do I log into the e-mail portal?
    2. Once you have logged into the e-mail portal, click on the webmail program of your choice.
    3. Copy the url in your address bar. It will look something like:

         a. https://www.yourdomain.com:2095/roundcube/index.php (if you choose RoundCube)

         b. https://www.yourdomain.com:2095/horde/login.php (if you chose Horde)

         c. https://www.yourdomain.com:2095/3rdparty/squirrelmail/src/webmail.php (if you chose SquirrelMail)

    4. Once you have the URL you'll be wanting to use, login to your domain control panel by using the instructions under: How do I log into my domain's control panel, cPanel?
    5. In your domain control panel, setup a subdomain called something like: webmail.yourdomain.com (you can do this by following the instructions under: How do I create a sub-domain in cPanel?). Do NOT use mail.yourdomain.com as these particular subdomains are already in use on the server and attempting to use them as subdomains can result in conflicts.
    6. After you've setup the subdomain in your cPanel, do not forget to setup a "redirect" for the subdomain (Instructions for setting up a sub-domain can be found here: How do I create a sub-domain in cPanel?). You will need to setup the redirect so the subdomain goes to the URL of the webmail program of your choice.



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  3. Setting Up a Third Party E-Mail Client to Receive your domain e-mail.

        With the popularity of e-mail client such as Outlook, Thunderbird, Eudora, Windows Mail, and Mac E-Mail we understand it is critical to be able to receive your domain e-mail on these clients. The following are the general settings for these e-mail clients:

    1. Incoming Mail Server: mail.yourdomain.com
        Incoming Mail Port: 110 (pop) and 143 (imap)
        Incoming Mail Security/ Protocols: CAN USE POP3, POP3S (SSL/ TLS), IMAP, IMAPS (SSL/ TLS)
    2. Outgoing Mail Server: mail.yourdomain.com
        Outgoing Mail Port: 25 or 26 (if 25 is blocked by your ISP)
        Outgoing Mail Security/ Protocols: REQUIRES authentication, CAN USE SMTP, SMTPS (SSL/ TLS)
    3. Username: Full E-Mail Address (address@yourdomain.com, Also try address+yourdomain.com if the @ version does not work.)

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